Volunteers needed to monitor Wiltshire Police’s custody facilities

People with an interest in scrutinising police standards and speaking up
for the vulnerable can now apply to become a volunteer Independent
Custody Visitor (ICV) within the Police and Crime Commissioner’s (PCC)

ICV volunteers provide an extra level of protection to detainees by
providing independent scrutiny of their treatment and the conditions of
custody in which they are held, whether that be in Gablecross in
Swindon, or Melksham Police Station.

Each custody suite is scrutinised by a team of ICV’s, who work in
pairs when visiting, and are required to visit custody several times a

Volunteers are given guidance and training to assist them in
understanding the demands and requirements placed on officers in this
testing area of policing. However, they do not need to be experts in
police practice.

These roles will support the PCC in delivering the four priorities set
out in his Making Wiltshire Safer: Police and Crime Plan 2022-25.

Police and Crime Commissioner Philip Wilkinson said: “Volunteers give up
their own time to make a real difference to their communities and help
make Wiltshire a safer place to live and work. I’m constantly struck
by their outstanding efforts which are unpaid and often, unseen.

“The ICV scheme enables me to ensure the police force has the right
facilities to provide an effective service – which is a main priority in
my police and crime plan – as well as scrutinising the treatment of
detainees and ensuring their rights are met.

“By giving approved members of the local community an opportunity to
observe, comment and report on these matters, I hope to reassure the
community, improve citizens’ understanding of procedures at police
stations and strengthen their confidence that these are being properly

In November, Wiltshire’s ICV scheme was nationally recognised under
the Independent Custody Visiting Association’s (ICVA) Quality
Assurance Framework (QAF) and presented with a code compliant quality
assurance award.

To read more and for how to apply, please visit our Get Involved

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